Need urgent help? Emergency remote support available.
Fast, secure remote troubleshooting for KNX, Pharos Controls and E:cue systems, DALI and DMX controlled lighting.
Availability & Response Times
- Business Hours (Mon–Fri, 08:00–18:00 CET): Response within 2 hours.
- 24/7 Monitoring (After Hours, Weekends & Holidays): Response as quickly as possible.
Active service contract clients receive priority response via their dedicated direct line.
Support Process
- Request: Send a contact request via the form below with your details.
- Response: I will respond ASAP with a secure payment link via email/messenger.
- Support: Once payment is received, I will contact you immediately via the chosen method.
Urgent Contact Form
Please provide your Full Name, Work Email, Role, and Preferred Contact Method (Phone, Email, Telegram, WhatsApp, etc.).
Describe the urgent technical situation in detail.